Privacy Policy
Your Yoga Flow Studio respects your privacy and is committed to protecting personal information shared with us through our website and related services. This Privacy Policy explains how we collect, use, store, share, and protect your information in accordance with applicable privacy regulations including GDPR.
Information We Collect
We collect personal information when you create an account, make a purchase, enroll in a course, subscribe to emails, or contact our support team. Information may include your name, email address, billing details, geographic region, and content submitted voluntarily. We may also collect non personal information through cookies and analytics tools including your device type, browser, pages viewed, and general usage patterns.
Legal Basis for Data Processing under GDPR
If you reside in the European Economic Area, the legal basis for collecting and processing your information may include:
- Consent when you register, subscribe, or opt in
- Contractual necessity for delivering purchased courses or services
- Legitimate interests for internal analysis, service improvement, and security
- Compliance with legal or financial record keeping requirements
Your GDPR Rights
Individuals covered under GDPR may request access to personal information stored by us. You may ask for corrections, deletion where legally possible, or limitation of processing. You may request a copy of your stored data or withdraw consent for email marketing at any time. Requests may be submitted through our support channel and we will respond within a reasonable time frame as required by law.
Data Storage and Security
We use reputable secure third party services to process payments and store customer account information. Sensitive payment data such as credit card numbers is processed directly by secure compliant payment gateways and is not stored within our systems. Although we take reasonable protective measures, no system can guarantee total security and you accept this inherent risk when using our site.
Sharing of Information
We do not sell or trade your information. Personal data may be shared only with trusted third party providers who assist with website operations, course delivery, analytics, email services, customer support, or payment processing. Providers may use information solely for the function they have been contracted to perform.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve user experience, maintain preferences, measure traffic, and personalize features. Cookies allow the website to recognize your browser on return visits and help us understand how the platform is being used. You may disable cookies within your browser preferences. However, some features may not function optimally without cookies. By using this site, you consent to our use of cookies unless you choose to disable them.
Email Communication and Consent
You will receive transactional email notifications related to purchases, course access, login details, and account security. You may choose to receive newsletters or promotional communications. You may opt out at any time by selecting unsubscribe at the bottom of any marketing email.
Account Access and Control
You may update your personal information through your account settings or by submitting a support request. You may request a copy of the personal information we hold or request deletion where permitted by legal and financial regulations.
Data Retention
We retain information related to purchases and accounts as required for tax, administrative, and legal compliance. If you close your account, some information may remain archived for record keeping and protection against fraud or unauthorized access.
Policy Updates
We may revise this Privacy Policy occasionally to reflect changes in business operations, legal requirements, or security standards. Continued use of our website signifies acceptance of the most current version.
Contact
You may contact us for questions, privacy related requests, GDPR inquiries, or data modification or deletion requests through our website support communication channel.
